Heather O’Shea Named Assistant VP of Retail Banking at Ballston Spa National Bank

BALLSTON SPA — Heather O’Shea has recently been named Assistant Vice President of Retail Banking at Ballston Spa National Bank according to Christopher R. Dowd, BSNB President and CEO.

In her new role, O’Shea will be responsible for bank security as well as retail banking operations. This includes but is not limited to: expanding operating efficiencies, exploring new technologies and enhancing BSNB’s customer experience. 

O’Shea, who has nearly two decades of experience in the banking industry, joined BSNB in 2011 as a personal banker at the Stillwater branch. Most recently, O’Shea held the position of Retail Banking Administrator and Security Officer.