Adelphi Hotel lands spot on Forbes 2023 Travel Guide Star Awards
SARATOGA SPRINGS — The Adelphi Hotel, one of Saratoga Springs’ most historic properties, has been named to the 2023 Forbes Travel Guide Star Awards.
Adelphi general manager Helen Watson said the honor “validates everything we’ve been striving for.”
“All the hard work and dedication from the staff that they’ve put in for the past several years is really paying off and making a difference,” said Watson. “This is great incentive for the staff to keep up the good work, and to build on that.”
Forbes judges properties for the Travel Guide based on over 900 points of “objective criteria”, according to the Forbes website. Anonymous inspectors stay two nights at each hotel that Forbes evaluates. The rating system has a special emphasis on service, the site says.
The Adelphi has a storied history in the city, first opening in 1877 and quickly gaining a reputation as one of the top hotels in Saratoga Springs. Watson said the hotel today focuses on “making an overall experience” for its guests.
“Touching all five senses with the guest, and really going above and beyond and making them feel like they’ve had the most amazing stay,” Watson said.
The Adelphi sends out a questionnaire prior to guests’ arrival, offering curated amenities based on the reason for the guest’s stay. The hotel also offers valet parking and other amenities that help curate a visit “from the pre-arrival aspect all the way through their entire stay,” Watson said.
The honor is “a great way to start the year,” for the Adelphi, said Watson. The hotel will be adding 33 additional rooms this year, Watson said, more than doubling the current 32-room capacity.
“13 slated for summertime, and then the additional 20 a couple months after that,” said Watson. “We’re going to end up with 65 when it’s all said and done, which is exciting.”
The Adelphi Hotel is also planning to construct 80 condominium units, which will have full access to the hotel’s amenities, said Watson.
“We’re going to have a state-of-the-art gym, and a couple other meeting rooms as well,” said Watson. “It should be exciting.”
The hotel was restored by the current ownership group in 2012, with Watson saying this was done “because the hotel is for the community.”
“It was really important for us to welcome the community in, and let them know that we did this for the community,” Watson said. “The better we do for ourselves, the better we do for Saratoga. I feel like all the businesses in Saratoga, the hotels, retailers, restaurants, feel the same way.
“This is a really unique town, and the collaboration that the businesses do to boost not just their own business, but Saratoga itself. Because if Saratoga does well, we all do well.”
