Cornell’s Used Auto Parts: Stands the Test of Time
A second generation family-owned business, Cornell’s Used Auto Parts is dedicated to serving their employees, customers, and community.
Cornell’s was first established in 1972 by the mechanically inclined Duane Cornell. After studying mechanics and working for dealerships, he decided to venture off and make his own business… However, after becoming ill and unexpectedly dying at a young age, his son Casey stepped up to keep the business afloat. “I didn’t want to see everything he worked for his whole life go away,” explained Casey.
Cornell’s has come a long way since their startup, and they continue to grow every day. “In the beginning we didn’t have the money. I would buy two cars a week; now we buy 40 cars a week,” said Casey.
While there are many factors for their success, Casey and his team accredit their ability to adapt to modern times, and use technology to their advantage, to explain how they got to where they are today. Having a background in insurance, Casey was used to using modern technology programs and brought this to Cornell’s when he took over the company.
They have an impressive online presence and this allows them to expand their market. “[You] used to sell car parts to people who walked around your place, or knew about your place. Now we’re selling parts all over the country,” explained Mike Colvett, Cornell’s General Manager.
In addition to their technological advancements, Cornell’s makes sure they always provide their customers with excellent service in a timely manner. “We want to provide them with good products and good service,” explained Casey. “You’re getting the same part, same quality, for half the money than a dealer.”
They have access to over one million parts that are available for next day delivery. Every part they obtain is cleaned, tested, and goes through an extensive quality control check. Cornell’s is so confident in their process that they have a six month standard warranty on every part, and offer a variety of extended warranties. By ensuring they are providing quality parts, Cornell’s has been able to stand the test of time. “There were places around us that were the big fish and they’re gone or sold out,” said Casey. Mike went on to elaborate about how “In our industry, there’s not very many around that are family-owned and operated, let alone one that’s been around since the 70s.”
As for the future of Cornell’s, they plan on continuing to grow and serve their community. “The sky’s the limit,” said Mike. “We sit down and we set goals in the beginning of the year. We keep track of them and it just seems to keep growing and growing.”
This year, they will be hosting their second annual car show. The show originated when Mike had the idea to host one, expecting it to be a fun cookout for their employees… However, the show was a huge success and hundreds of people gathered for the event. This year, all proceeds from the show will go to the Double H Ranch, which provides specialized programs and support for children and their families dealing with life-threatening illnesses.
For more information about Cornell’s, visit their website at CornellsUsedAutoParts.com.